Genexts AI

Privacy Policy

Effective 1 November 2026

The short version

1. What we collect

2. How your messages are answered

Genexts doesn't run its own AI models. When you send a message, it goes to the provider of the model you picked, which runs it on its own servers:

Free models: some providers of free models may store or use the messages they receive to improve their models. Please don't share passwords, ID numbers, health or money details, or anything you wouldn't want stored.

Cookies, fonts and tracking

Emails

We send account emails (confirm your email, reset your password, payment receipts and subscription terms). Report emails, such as your bots' weekly report, and any newsletter have a one-click Unsubscribe link, and we stop as soon as you use it.

3. Connected apps

4. Where your data is stored

5. What we don't do

6. How we protect it

No system is perfectly secure, but if we ever find a breach that affects you, we'll tell you.

7. How long we keep it

We keep your data while your account is open. When you delete chats or your account, we delete that data from Genexts. Records we have to keep by law, such as payment receipts, may be kept for as long as the law requires.

8. Your rights

Under India's Digital Personal Data Protection Act, 2023, and similar laws, you can:

9. Children

Genexts is not for children under 13, and we don't knowingly collect personal information from them. Everyone is asked for their date of birth when they sign up. If someone is under 13, we don't create the account, and if an account turns out to belong to someone under 13 we delete it and all its data straight away. We don't keep the date of birth either way.

If you're between 13 and 17, please use Genexts only with permission from a parent or guardian. If you're a parent or guardian and think your child under 13 has given us information, email [email protected] and we'll delete it.

10. Changes and contact

If we change this policy, we'll update the date at the top and tell you in Genexts if the change is important. Questions or requests: email [email protected].